FAQs

How is the payment made? When is it due?

Payment is via credit card or cash payment on the photography session day.
We accept: UC/VISA/MASTER/JCB/AMEX/DINERS/China Union Pay

When is the photography data delivered? In what form?

The data will be sent through email within 4 weeks after the shooting date.

How long does the photography session take?

One Day Full Plan→10 hours
Half Day Easy Plan→5 1/2 hours

Can I try on the clothes when I choose my outfit?

You can try on dresses and tuxedos, however, due to time constraints, we limit this to two outfits.
It is not possible to try on a kimono, but you may put it on over your shoulders and see how it looks.

Where will you come to pick me up at? Can I choose a different pick up and drop off location?

We can pick you up at your hotel (in Kyoto City) or at Kyoto Station.
We can choose the meeting location based on your preferences after a booking is made.
You may select a different pick up and drop off location.
Please let us know if a different location would work better for you (we cannot accommodate locations without parking space).

What languages do you speak?

We can help you in English and Chinese.

What happens if it rains on the day of the shooting?

If it rains on the day of shooting, we will not charge cancellation fee.
We will ask you if you would like to reschedule the shooting.
For those planning to take pictures in a kimono, it is also possible to switch to the short plan taking pictures inside the studio.

Is there anything I should bring to the shooting?

For those choosing a dress and tuxedo, please bring tights, socks, and undershirt for men (to be worn under dress shirt)

We will decide the sock color after the outfits are chosen.

Do you offer photography sessions for one person?

Yes. We also offer groups of three or more (of any gender).
Please inquire about the price.